Shipping policy

Order Processing

Orders are processed within 5-10 business days (excluding weekends and holidays). As an independent band, we appreciate your patience - we pack and ship everything ourselves between recording, touring, and other commitments. You'll receive a confirmation email once your order ships.

Shipping Rates & Delivery Times

Shipping costs and delivery estimates are calculated at checkout based on your location and selected method.

Order Tracking

If available for the current shipping service and you selected tracking at checkout, a tracking number will be sent via email once your order ships.

International Orders

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Delays

Shipping times may vary due to carrier delays, weather, customs processing, or our tour schedule. We appreciate your understanding - we're doing this because we love it, not because we're Amazon.

Damaged or Lost Packages

Contact us at [contact@robotdogfuneral.com] within 14 days of the estimated delivery date. Include your order number and photos of any damage, and we'll sort it out.

Address Changes

Please double-check your shipping address at checkout. Once an order is processed, address changes may not be possible.